We have a four step process to handle animal noise complaints.
- File a complaint with animal control Monday, Tuesday, Friday, and Saturday from 9:00 a.m. to 4:00 p. m.; Wednesday and Thursday from 9:00am to 6:00pm, by phoning (702)267-4970 option 4 or coming to the facility at 300 E. Galleria, Henderson 89011-1903. You must be able to provide them with an address and description of the animal. An Animal Control Officer will be dispatched to the address to talk to the owner. If the owner is not available, a courtesy notice will be left at the residence.
- On a second complaint, an Animal Control Officer again will be dispatched to the address to talk to the owner. If the owner is not available, a courtesy notice will be left at the residence stating there continues to be a problem and further complaints will result in mediation or criminal charges.
- On a third complaint, both parties will be referred to the Clark County Neighborhood Justice Center. This is where the two parties meet with an independent mediator and try to come to some type of agreement on how to resolve the issue.
- After the parties have been to mediation and the situation continues the person or persons bothered by the noise may file a criminal complaint and take the dog owner to court.